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发表于 11-10-2016 11:56 AM
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“MERS 999 is the Government’s initiative to consolidate the emergency numbers in Malaysia into a single number for public convenience.
“The number covers all types of emergencies involving five emergency service providers – the police, Fire and Rescue Department, Health Ministry, Civil Defence Department and Malaysian Maritime Enforcement Agency,” she said, adding that calls received were answered by 123 professional emergency officers (PEO) within 10 seconds.
Before redirecting a call to the relevant emergency agency, Rozinah said the PEO would ask the caller basic questions such as the type of emergency, location, address and contact number (to verify whether the call is genuine). |
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